Privacy Policy

Last Update: April 5, 2024

Coffstack Tecnologia da Informacao LTDA is committed to providing quality services to you, and this policy describes our ongoing obligations to you regarding how we manage your personal information.

1. Information We Collect

When you visit the website or use one of our applications, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate through the website or applications, we collect information about the individual web pages you view, which websites or search terms referred you to the site, and information about how you interact with the site or our applications.

When you register for one of our applications, we collect certain information from you, including your name and email address. When you make a transaction on the website or application, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Information

We use the information collected for purposes such as:

Communicating with you; Improving and optimizing our website and application (for example, by generating analytics on how our customers browse and interact with the website or application, and assessing the success of our marketing and advertising campaigns). Information Sharing

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics to understand how you use our applications to enhance your experience.

We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

3. Privacy Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

4. General Data Protection Law (LGPD)

If you are a resident of Brazil, the General Data Protection Law (LGPD) grants you certain rights regarding the processing of your personal data. We are committed to complying with the obligations set out by the LGPD and ensuring that your personal data is handled transparently and securely.

Data Subject Rights:

You have the right to request access to the data we collect about you, correct any incomplete or inaccurate data, request the anonymization, blocking, or deletion of unnecessary data or data processed in non-compliance with the law, portability of the data to another service or product provider, upon express request, according to national legislation, deletion of personal data processed with the consent of the holder, except in situations provided for by law, and information about the sharing of your data. To exercise these rights, please contact us using the information provided in the Contact section of this policy.

5. Updates

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contato@coffstack.com or by mail using the details provided below:

Coffstack Tecnologia da Informacao LTDA,
R VISCONDE DE PIRAJA, 00414 - ROOM 718 22.410-905 IPANEMA - RIO DE JANEIRO